Benchmark has been providing ‘Offshore Outsourcing’ services for a variety of customers. Our BPO capability typically leverages our wide ranging IT outsourcing experience to deliver a full service for which we take full delivery responsibility, freeing up customers’ valuable management resources to concentrate on core business issues.

Key areas of expertise

• Blend of expertise to suit customer needs
  
  
• Faster innovation and business change
  
  
• Mission-critical solutions
  
  
• State-of-the-art technology and communications infrastructure for 24X7connectivity
  
  
• Increased productivity
  
  
• Powerful combination of process expertise and technology
  
  
• Increased control over, and greater transparency of, organizational processes
  
  
• A smooth transition to outsourcing
  
  
• Maximum value from technology

Benefits of Benchmark solution

• Cost savings
  
  
• Ability to create dedicated client teams at a low cost base
  
  
• 24X7 production facility and support services to the customer operating units
  
  
• worldwide
  
  
• Increased Productivity
  
  
• Improved Quality
  
  
• Faster time to market
  
  
• Service levels targets
  
  
• Technology driven solutions
  
  
• Client interactions with local based personnel
  
  
• Security & Confidentiality